My experience with Dr. Russell could not have been more pleasant. From the first contact with his office staff by phone, during and after the procedure, I was handled with diligence and concern. The girls and Dr. Russell really take care of their patients with patience!..no pun intended :) The procedure was fully explained and what was to be expected. Dr. Russell's office is so personable that Dr. Russell called himself to make sure I was doing well afterwards. I hold high regards and respect for the level of care and services that I received. I will highly recommend Dr. Russell and his staff for all of my friends and family!